Returns must be made within 30 days of purchase and must be accompanied by a Return Merchandise Authorization number. An RMA number is mandatory and is obtained by calling or emailing us at firstname.lastname@example.org and serves as permission for the return. A 15% re-stocking fee may apply. Credit for returns will be applied to your store credit on account.
The 10% web discount on most products only applies to orders processed through the webstore. We cannot give this discount for faxed, mailed or phoned in orders.
Orders processed with your credit card will appear as being billed to Vision Publications on your credit card statement.